WhatsApp Service
We are pleased to offer our WhatsApp services, designed to enhance communication and provide faster, more convenient support to citizens.
Use Case
- Instant Support: Reach us on WhatsApp for quick resolutions of user queries.
- Real-Time Updates: Stay informed with important information, alerts, and notifications delivered directly to users' WhatsApp.
- Seamless Interaction: Share feedback, request information, or schedule services with just a message.
WhatsApp Type Services
Utility
Used for transactional messages to keep your user in the loop with essential service information, updates, status, launches, payment information, important alerts, etc.
Service
Facilitate user-initiated conversations to efficiently address customer queries and support requests.
Prerequisites for WhatsApp Service Registration
- Account is mandatory on services.mgov.gov.in.
- Facebook Business Manager Account for Business ID creation.
- Dedicated Mobile Number (must be available for calling but not linked to any existing WhatsApp account).
If you are interested in enabling WhatsApp services, kindly provide the required details as per the
attached document and submit the Undertaking on your company's letterhead with a seal and signature.
For any further assistance, feel free to reach out.